On June 24, 2020, I was going to buy a home protection strategy from Edison yet the protection operator didn’t understand this was for a venture property and not for my home. At the point when I called attention to this to the operator, he re-estimated the strategy, which nearly multiplied. Clearly, I didn’t acknowledge the arrangement and advised him to drop everything. I never marked the administrative work and was truly amazed to discover that Edison had just taken its installment in full (for the first statement) straightforwardly from my financial balance. I requested that my specialist make certain to discount the cash Edison had taken from me and he said it could take as long as 7 days. In all honesty, since they wired cash rashly out of my record, I anticipated that Edison should wire the cash back instantly.
Following fourteen days of standing by persistently, my specialist educated me that it was out of his hands. He recommended that I called Edison legitimately, which I did. It has now been an entire month and after a few calls, I am still out $778.94.
I was told on two events that my look at was sent on July fourteenth. Nonetheless, I locate this difficult to accept since nine days after the fact I still can’t seem to get it. Edison wasn’t right for taking installment that I didn’t approve and ought to have wired the cash promptly again into my record. Their training is profoundly unscrupulous and I could never suggest this organization. Additionally, I am resigned and have little salary as a result of the Covid-19 circumstance. I need my cash to cover my tabs.
I have documented protests with the Better Business Bureau and the Florida Insurance Commission so I trust I get my cash back soon. Calling Edison has been a useless exercise.