Do not do biz with owner Byron Copeland. I booked two rooms for 9/14-9/16, paid $1300 in full on 9/9. When I received the hotel vouchers, the company name is misspelled (Vegas Hotel Scapes) & located in NM, not NV…a bit sloppy on details. I requested early check in on room 1, late checkout on room 2. This was not noted on the vouchers. I addressed this with him, he replied it was requested. At his suggestion, I called the hotel direct to confirm early check-in/late checkout. The hotel informed me I did not have ANY reservations. I called 9/12 & 9/13 to confirm, all while attempting to rectify this with Byron. Fed up with his lack of follow-up, I booked direct with the hotel, requested a refund from him on 9/13. He was to refund me on 9/13. Then per 9/14 phone convo, he was to pay back in a week. On 9/21, he texted his offshore funds did not come in, so he will pay from his personal account by 9/24. 9/24, not a word or a $ from him. 9/28, I text for an update. He replies his legal team will file defamation charges against me and other names listed on the reservation, and for me to take down my consumer reviews and then the refund will be processed. After giving me the runaround about refunding the day I requested it, then a week pending his refund from the reservation center (ResTel, offshore co. in Spain), he then comes up with a standard refund policy of 30days. There is no refund policy listed on vouchers, or website (mostly template Latin gibberish). 10/9, 30days since I made payment, still no refund. I come to find HE NEVER PAID THE RESERVATION COMPANY. DO NOT EVEN CONSIDER THIS BIZ. I deliberated on the other 1* reviews on Yelp. As he was referred by friends, I hoped those deceitful days were behind him, give him a chance, he has a kid, I like to support small biz. Alas, he proved those 1* reviews to be current and true. If you gamble on this biz, you will lose. I did.