Hotels-Motels Rude Customer Service

Hampton inn sucks

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So I wanna start this by saying I will never stay or attempt to stay at the Hampton inn ever again. It was me and my fiance’s 1 yr engagement anniversary so I made reservations 2weeks prior to the stay date and when we arrived they treated us as if there were no reservations made at all ! First off the suite I booked was no longer available not sure why when I booked it , second they made us sit in the lobby for almost an hour while checking in other guests as if we weren’t even their ! The rudest customer service I’ve ever experienced. If you are ever in the San Diego California area do not stay at the Hampton inn mission valley! I heard they have bed bugs also .

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